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The 2019 Arnie Abrams Volunteer of the Year Award Winner

At the end of the October 2019 SHINE Leadership Meeting, the Department of Elder Affairs was able to celebrate the contributions of more than 490 statewide volunteers.  The Florida Department of Elder Affairs' SHINE (Serving Health Insurance Needs of Elders) Program announced Nick Ross as the award winner for the Arnie Abrams Volunteer of the Year Award.  Learn More

Virtual Medicare Classes Being Offered Starting Monday, May 25, 2020, please join us!

Visit our Facebook Page @Florida.ship for specific event details. You can also find a direct link to any class we are offering to the right of this picture under the Alert section. Just locate the class of your choice!


 
SHINE volunteers continue to serve you, contact us for any Medicare assistance you need!

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Who We Are

SHINE (Serving Health Insurance Needs of Elders) is a free program offered by the Florida Department of Elder Affairs and your local Area Agency on Aging. Specially trained volunteers can assist you with your Medicare, Medicaid, and health insurance questions by providing one-on-one counseling and information. SHINE services are free, unbiased, and confidential.

Our Mission

The SHINE program supports the Florida Department of Elder Affairs’ mission by providing free and unbiased health insurance counseling through a dedicated network of volunteers, empowering Florida seniors to make informed health care choices.

Request Assistance

Need a Resource? Contact Us.
 

Find enrollment events in your area.


 

ALERT!

 

Due to COVID-19 our counseling sites are closed. However, we are providing our Virtual Medicare Classes! Here's the schedule for the week of Week 5/25/2020!

Join us at any of the following!

Entire week: SMP Program Overview (Learn how to detect, protect, and report Medicare fraud, waste, and abuse).  Available all-day for the entire week. To join visit https://youtu.be/HmdcpiQkw9w  

Entire week: Financial Assistance (Need help paying for your part B or need extra help paying for your prescriptions?)  Available all-day for the entire week. To join visit https://youtu.be/5KK7jv7SWaQ

Tuesday, May 26, 2020, 10:00 AM: Medicare Basics Long (Presentation which takes participants step-by-step through the parts of Medicare). To register go to https://zoom.us

Tuesday, May 26, 2020, 11:00 AM: SHINE Program Overview (Introduction to SHINE and the services we provide). Register in advance for this class, https://zoom.us, click join meeting enter 825-9762-7473, enter 292065 to enter.

Tuesday, May 26, 2020, 11:00 AM: Medicare Part C (Provides an overview of Medicare Advantage options available in Florida). Email: Shine@agingresources.org or call 352-692-5262 for registration information.

Miercoles, 27 de Mayo De 2020, 11:00 AM: Patrulla Contra El Fraude de Medicare (Aprende comodetectar, prevenir y reportar el fraude contra Medicare). en https://zoom.us, click join meeting, enter 899-0273-3432, enter 496618 to enter.

Wednesday, May 27, 2020, 11:00 AM: Medicare Basics (Designed to provide an overview of Medicare options and how SHINE can help). Registration through https:///www.tgh.org. Click on Add to Cart, enter QTY (people that will attend), enter your name & age, you will then receive a link to register via email. 

Wednesday, May 27, 2020, 12:00 PM: SMP Presentation (Learn how to Detect, Protect, and Report Medicare fraud, waste, and abuse). To register go to https://zoom.us

Wednesday, May 27, 2020, 1:00 PM: Medicare and COVID-19 (Medicare coverage related to COVID-19) Go to
 https://zoom.us, click join meeting, enter 899-4180-2573

Wednesday, May 27, 2020, 1:00 PM: Medicare 101 (Provides an overview of the different Parts of Medicare including: Parts A, B, C, D, Medigap and available financial assistance). To access the event, please visit the Alliance for Aging Facebook page @AllianceForAgingInc 

Jueves, 28 de Mayo De 2020, 12:00 PM: Presentacion del programa SHINE (Descripcion general del programa) en a https://zoom.us, Dale click a join meetig, entra 872-5455-0569

Thursday, May 28, 2020, 1:00 PM: Medicare 101 
(Provides an overview of the different Parts of Medicare including: Parts A, B, C, D, Medigap and available financial assistance).(How Medicare drug coverage works). Register in advance for the class, go to https//zoom.us 

Thursday, May 28, 2020, 2-3:30 PM: SMP Presentation (Learn how to detect, protect, and report Medicare fraud, waste, and abuse). Email: Shine@agingresources.org or call 352-692-5262 for registration information.

Latest News

Cancellation of SHINE/SMP In-Person Counseling, Presentations, and Outreach Events Until Further Notice

Due to the delicate nature of the services we provide, the clients we serve, our unique volunteer corps., and staff, the decision has been made to cancel all SHINE/SMP participation in scheduled outreach events, presentations, and in-person counseling until further notice. SHINE volunteers and staff will continue to provide counseling services, but they will be conducted over-the-phone. This will allow us to continue to provide services to those who need us, in a way that ensures the safety of our volunteers, clients, and local staff.

To learn more, speak with a local Medicare counselor provided to you by the Florida Department of Elder Affairs' SHINE Program.  For assistance, contact the Elder Helpline at 1-800-963-5337, or visit
www.floridashine.org. Click on the Community Events tab to see a listing of enrollment events in your area, click on the Counseling Sites tab to locate counseling sites near you, or click on the Contact Us Tab to request assistance from a trained SHINE counselor. 

Remember you must make your changes before midnight on December 7, 2019, do not hesitate call SHINE today! 

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